Privacy Policy

• Basic Policy

  In addition to complying with relevant laws and regulations regarding the proper protection and use of personal information, we will comply with the matters stipulated below and strive for continuous improvement of our personal information protection management system and initiatives.

• About Our Company

  SUIDEN TERRASSE Co., Ltd.
  23-1 Shimotorinosu, Beijingta, Tsuruoka-shi, Yamagata, Japan
  CEO: Daisuke Yamanaka

• Compliance with Laws and Regulations

  We will properly handle personal information in compliance with the Act on the Protection of Personal Information (Act No. 57 of 2003), other laws and regulations, and related guidelines of the Personal Information Protection Commission.

• Acquisition of Personal Information

  When acquiring personal information, we will notify the purpose of use in advance and acquire it by lawful and fair means. We will not acquire sensitive personal information without the prior consent of the customer.

• Purpose of Use of Personal Information

  We use personal information for the following purposes.

  • Customer's Personal Information

    • Provision and operation of products, services, and after-sales services handled by our company
    • Planning, development, and quality improvement of products, services, and after-sales services handled by our company
    • Responding to customer inquiries
    • Providing information about products and services handled by our company (including guidance by e-mail)
    • Guidance and operation of campaigns, events, seminars, exhibitions, etc. held by our company
    • Conducting surveys and monitoring for the improvement and enhancement of our products and services
    • Researching and understanding customer needs and utilizing them for marketing activities

  • Business Partner's Personal Information

    • Conducting business negotiations, meetings, and communications
    • Providing information to business partners
    • Performing operations entrusted by business partners

  • Shareholder's Personal Information

    • Exercise of rights and fulfillment of obligations by shareholders or our company under the Companies Act
    • Providing preferential services and event information to shareholders
    • Preparation of data and management of shares and shareholders in accordance with various laws and regulations

  • Personal Information of Job Applicants and Retirees

    • Providing information and recruitment activities for job applicants (including internship applicants)
    • Providing information and contact to retirees

• Use of Personal Information

  We will not use personal information beyond the scope of the purpose of use except in the following cases.

  • When the consent of the individual has been obtained

  • When permitted by laws and regulations

• Provision and Overseas Transfer of Personal Information to Third Parties

  Except as required by law, we will not provide personal information to third parties or transfer personal information overseas without the consent of the individual.

• Outsourcing of Personal Information

  We may outsource the processing of personal information to third parties to the extent necessary to achieve the purposes of use described above. In such cases, we will appropriately select contractors, implement protective measures for the personal information entrusted, and supervise contractors as necessary and appropriate to ensure the safe management of the entrusted personal information.

• Joint Use of Personal Information

  We jointly use personal information within our group as follows.

  • Items of personal information to be jointly used:

    • Name (for corporations, names, positions, and affiliations of officers and employees)
    • Date of birth
    • Address
    • Phone number
    • Fax number
    • Email address
    • Place of employment
    • Payment requirements (bank name, branch name, account type, account holder, account number), etc.

  • Scope of joint users: The following group companies

    • SHONAI Co., Ltd.
    • LOCAL RESORTS Co., Ltd.
    • NEWGREEN Co., Ltd.
    • X LOCAL Co., Ltd.

  • Purpose of joint use: Within the scope of the purposes described above

  • Manager responsible for joint use:
    SUIDEN TERRASSE Co., Ltd. CEO: Daisuke Yamanaka
    (For details on joint use, please contact the inquiry desk below.)

• Use of Cookies

  Our website uses cookies. Cookies are data that are stored directly on your computer. By using cookies, we can obtain data such as browser type, usage time of our website, pages visited, referring websites, and other traffic data. None of this data can identify you personally.
  If you do not wish to collect data using cookies, you can use the function built into your browser to automatically refuse cookies, or use the function to refuse or allow specific cookies (or multiple cookies) on specific websites. Please note that if you refuse cookies, you may experience some inconvenience in using our website.
  We also use Google Analytics, which uses cookies and similar technologies to collect and analyze usage of our website and analyze user behavior and trends.
  Google Analytics may also collect data about the use of other websites, applications, and resources on the Internet. If you wish to opt out of Google Analytics, please download the Google Analytics Opt-out Browser Add-on available on the Google Analytics Opt-out Add-on download page.

• Proper Management of Personal Information

  We will keep personal information accurate and up-to-date, promptly delete it when it is no longer needed, and strive to prevent loss, destruction, falsification, leakage, unauthorized access, and other safety management of personal information.
  Regarding safety management measures for personal information, we specifically stipulate and implement them in our personal information protection regulations, including organizational, physical, and technical measures and thorough dissemination to employees.

• Disclosure and Correction of Personal Information

  If we receive a request for disclosure, correction, suspension of use, deletion, etc. of personal information held by us, we will promptly respond after confirming the identity of the individual. If you wish to request disclosure, etc., please contact the inquiry desk below.

• Review and Improvement of Personal Information Protection Policy

  We will regularly review each item of this policy and strive for continuous improvement of protective measures. Enacted: June 3, 2016
  Revised: April 1, 2022
  SUIDEN TERRASSE Co., Ltd.
  CEO: Daisuke Yamanaka

For inquiries regarding the above, please contact us at the following.

[Inquiry Desk]
SUIDEN TERRASSE Co., Ltd. General Affairs Department
Address: 23-1 Shimotorinosu, Beijingta, Tsuruoka-shi, Yamagata, Japan
Phone: 0235-26-9107
Reception hours: 9:00-12:00, 13:00-17:00 (excluding weekends and holidays)